Phone Scam Alert

We have been made aware of a telephone scam that recently targeted Auburn Community FCU and is circulating throughout the country.  Targeted credit union members are receiving an automated message claiming that their credit union has suspended their Visa card and instructing them to call an 800 number to reactivate the card.  When the consumer calls the number, they are prompted to dial in their account number, expiration date, and PIN number.  They are then instructed to press ‘1’ to reactivate the card.  Duplicate cards are being created in Spain and used to withdraw cash or make purchases.

Fraud Alert

If you receive an e-mail claiming to be from the National Credit Union Administration (NCUA) about participating in a survey in exchange for money, you should not respond or visit the web site as it is fraudulent.

Please remember that Westchester Federal Credit Union will never ask for your personal or account information via e-mail, nor will any other legitimate financial organization.